This Privacy Policy describes how Miami Wonders Tours collects, uses, processes, and shares personal information. This Policy applies to visitors and users, applications, social media accounts, and other services (collectively, our “Services”). You can identify the Miami Wonders Tours company hosting a specific Service and responsible for your information under this Policy. Please note that your use of our Services is also subject to the Terms and Conditions of Miami Wonders Tours.
Miami Wonders Tours connects travelers with travel services and products offered by third parties, such as flights, accommodations, car rentals, packages, and travel insurance. This involves sharing personal information with third parties, including online travel agencies, hotels, car rental providers, airlines, and others (collectively, “Travel Partners”).
For more information about the information we share with third parties and the recipients of such information, please refer to the How We Use Your Information section of this Policy. Note that this Policy does not cover the use of personal information by third parties or their services, and we assume no responsibility for their privacy practices.
INFORMATION WE COLLECT AND USE
“Personal information” refers to data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For the purposes of this Policy, there is no significant distinction between the terms “Personal Information” and “Personal Data.”
Personal Information We Collect Directly from You
When you visit or use our Services, we collect the following categories of personal information directly from you:
- Personal Data (e.g., your name, age, date of birth, gender)
- Contact Information (e.g., email address, physical address, phone number)
- Booking Information (e.g., for each traveler: traveler’s name, frequent traveler details, passport number, Known Traveler Number, country of citizenship, reservation reference number, and itinerary, which may include airline or carrier name, hotel accommodations and/or vessel, destination port, arrival port, departure and/or check-in date and time, arrival and/or check-out date and time, meal preferences, baggage information, and layover details)
- Account Information (e.g., login credentials, including email address and password, and account settings)
- Social Media Data
- Billing Information (e.g., credit card, debit card, or other payment card information and billing address)
- Your Contacts (e.g., contact information for people you add or notify about your bookings or itineraries through our Services)
- Your Preferences (e.g., your home airport, seat preferences, meal preferences, communication preferences, and other preference information you provide)
- Reviews You Submit (including any display name you post under or any personal information you include about yourself or others in such a review)
- Content You Post (including your travel recommendations and any personal information you include about yourself or others in the content you post in your Guide or other forums provided by us)
- Your Photos (e.g., when you upload a photo of yourself to your profile, attach photos to a review, or link your social media account to your Miami Wonders Tours account)
- Communications You Send Us (e.g., questions, feedback, complaints, or other information you may send to our support team)
- Promotional Information (e.g., if you choose to participate in a contest, sweepstake, or similar campaign, we collect any information you provide in connection with such activity, such as photographs, captions, or other content, per the terms provided at that time)
- Other Information You May Provide (e.g., additional information you provide about yourself or others through our Services or information you grant us access to via third-party platforms)
You may choose not to provide some of the personal information described above. However, please note that many of our Services require certain personal information to function, including sensitive personal information. If you choose not to provide the personal information necessary to operate and deliver a particular Service or feature, you may not be able to use that Service or feature.
HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
- To Provide the Services, including delivering the services, products, and functionalities offered through our Services and fulfilling your requests. This includes, but is not limited to: facilitating and processing bookings with our Travel Partners, reviewing Travel Partners, paying for Travel Partners’ products and services through our Services, and notifying individuals you add or request to be notified about your bookings through the Services.
- To Offer Tours and Travel Services.
- To Authenticate Your Account Credentials and Identify You, as necessary to log in to the Services and ensure the security of your account.
- To Communicate with You about your account or use of our Services, products, and/or functionalities (e.g., requesting reviews and feedback, sending alerts and notifications you have subscribed to, providing updates about itineraries, sending booking confirmations, sending service and administrative emails or other notices required by law); responding to or following up on your comments and questions; and otherwise providing customer service.
- To Send You Marketing Communications, including communicating with you about services or products offered by Miami Wonders Tours, our group companies, or our business partners, and other marketing communications we believe may interest you.
- To Operate and Improve Our Services and Develop New Products and Services, including using analytics to better understand how you use our Services for product development and improving the user experience.
- To Process and Deliver Contest Entries and Prizes.
- To Process Your Payment Information.
- To Provide Services and Information to Travel Partners, such as offering user feedback and usage details.
- To Personalize Your Experience, such as making inferences or combining data we collect about you to deliver better search results or tailor our Services to your preferences or restrictions. For instance, if you frequently book four-star hotels and rent cars when traveling, we may prioritize four-star hotels in your search results or offer a combined hotel and car package, or prioritize accommodations you’ve previously booked.
- To Deliver More Relevant Advertising, including showing you personalized offers and advertisements within and outside our Services.
- To Protect, Investigate, and Deter Fraudulent, Unauthorized, or Illegal Activities.
- To Comply with Our Policies, Procedures, and Legal Obligations, including responding to law enforcement or government requests, addressing litigation matters, and exercising rights or obligations under the law.
